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Useful answers before you enquire

Product and quotation questions

Start here for the questions that shape a useful enquiry. Product-specific dimensions and option information belong on the individual catalogue page, while compatibility and supply details are confirmed through the quotation.

Adhesive and clip-on shelf label profiles
COMPARE THE OPTIONS

Are price strips, data strips and shelf label holders the same thing?

These terms are often used for related shelf-edge products that display printed pricing or product information. The name alone does not identify the mounting profile. Compare the actual product, dimensions and attachment details before selecting a replacement.

Coloured shelf label holders beside a measurement ruler
GOOD TO KNOW

Can I request another colour or size?

Yes. Describe the requirement in your enquiry, including quantities and a colour reference where needed. Published options vary by product. Any custom specification, minimum quantity, feasibility and timing must be confirmed by Springlok.

Hex set bolt with a vernier caliper and dimension sketch
COMPARE THE OPTIONS

How do I know a component will fit?

Provide measurements, clear photographs and details of the mating part or fixture. A side view is especially useful for shelf-edge profiles. Where photographs leave uncertainty, discuss a sample or drawing review. Similar appearance does not prove compatibility.

Retail label holder, hex set bolts and pool hook with an enquiry list
COMPARE THE OPTIONS

Can one enquiry include several divisions?

Yes. Build a product schedule covering retail display components, industrial fasteners and pool accessories. Keep each product and option on a separate line with its own quantity, then explain how the items relate to the project.

Springlok-branded cartons and a delivery allocation worksheet
GOOD TO KNOW

Can you quote for delivery across South Africa or into Africa?

Include the destination in your request. Springlok supports nationwide supply and African export enquiries. Delivery costs, timing, packaging and any shipment-specific requirements are confirmed for the order.

Label holder with a quotation worksheet and calculator
GOOD TO KNOW

Does adding an item to the quote cart place an order?

No. The quote cart collects your requirements for an RFQ. Review Springlok’s quotation and agree the specification and supply arrangements before proceeding.

LET’S FIND THE RIGHT FIT

Your next order starts
with a conversation.

Tell us what you need, where it’s going and when you need it.